Cancelation Policy

How do I cancel an order?

• You can cancel your order directly from your confirmation email within one hour. Scroll down to find the “You’ve changed your mind” section. If it’s been more than 60 minutes, please email contact@flarezon.com, and we’ll help you find a solution.

I accidentally canceled my order; can I resume it?

• If you canceled your order on the site and still wish to receive it, the best option is to place a new order at checkout. If you have any questions, feel free to email contact@flarezon.com—we’re here to help!

I canceled my order, but I’m not sure if it went through. Can you confirm that it has been canceled?

• If you canceled your order using the link in your confirmation email, you will receive another email confirming that your order has been successfully canceled. If you did not receive a cancellation confirmation email, please contact us at contact@flarezon.com (including your original order number), and we will check on it for you!

I don’t see the auto-cancel option! How do I cancel my order?

• If you have placed an order containing a gift card, please email contact@flarezon.com as soon as possible (with your order number and cancellation/change request), and we can assist you.